Fulfillment services

The concept is simple: you get what you want. This can be a central shipping management in Switzerland. Or maybe a friendly contact person in the contact center? Would you like an online shop interface for smooth processes? Maybe even the complete package? No matter what: you decide. We at parcellino support you in this. Contact us. We would be happy to explain our fulfillment services to you.

Storage, order picking & logistics

As a fulfillment provider, you will receive from us the full range of order processing.

  • storage and picking
  • packing and dispatch handling
  • customs clearance, import and export declarations
  • return management

Contact center

If your customers need help with an order, want to exchange an item or have questions about your products, parcellino, as a fulfillment provider, is your external customer service point.

  • Call Center
  • e-mail customer service
  • complaints and returns

Online shop & interfaces

E-commerce fulfillment also means linking your online shop with all important interfaces. We go one step further and develop your individual online shop. If you don’t already have one.

  • development of online shop (e.g. with Magento, Shopify etc.)
  • interface management
  • shop system connection

Cross-border E-commerce

So that your customers in Switzerland and Europe can soon be holding your products in their hands, we support you with border processing. Our advisory services: cross-border e-commerce, market entry in Switzerland.

  • market entry advice
  • product approval and placement in the market
  • customs clearance, import and export declarations
  • returns management and contact center

Accounts receivable & controlling

In a flourishing business, the numbers have to be right. We would be happy to take over accounts receivable management and controlling for you. You get the statistics and numbers on your smartphone, tablet or desktop and have everything at a glance.

  • management and development of accounts receivable
  • controlling including sales statistics and reports
  • management board

Got questions regarding our fulfillment services?
We’re here to help.