Parcellino says hello

With parcellino you can outsource your order processing quickly and easily. You save resources, your parcels reach customers safely and efficiently. We find optimal fulfillment solutions, work with leading e-commerce shop systems and ensure a smooth order process.

Fulfillment is in our blood

It is part of our DNA to recognize connections and to combine them in a meaningful way. We analyze, consider, discuss and test until all the cogs interlock.

Speed. Reliability. Quality. Environmental awareness. Customer friendliness. These are the 5 values that make parcellino Versandmanagement GmbH unique. They form the basis of our corporate culture and our success. In this way, we can sustainably secure our growth and increase our customer satisfaction.

The team in front of and behind the curtain

We are a group of experienced and innovative experts who know exactly how the individual components of fulfillment work. What unites us are our demands for efficiency, discipline and authenticity. We are inventive digital natives with expertise and drive.

OUR CORE SERVICES

Logistics fulfillment

Warehouse and logistics, customs clearance and shipping, online shops and interfaces – these are our worlds. Choose from our entire range of services.

Call & Contact Center

We are happy to be your business card and the first point of contact for your customers. In addition, we take care of inquiries, exchanges and everything in between.

Market entry

From Berlin to Bern, from Vienna to Zurich. We support you in your market entry. With all our know-how.

Questions? Contact us, we look forward to hearing from you.

Samina Rehman

CEO
E-Mail

Frequently Asked Questions

Which shop systems are you compatible with?

We integrate with Shopify, WooCommerce, Magento, Amazon, Etsy, and custom ERP systems – via API or other interfaces.

Is there a minimum number of shipments?

Yes – our fulfillment service is designed for businesses shipping at least 20 parcels per day. This ensures efficient processes and attractive pricing.

How fast do you ship after an order is placed?

Orders received on working days before 12 PM are usually shipped the same day from our warehouse.

Do you offer carbon-neutral shipping?

Yes. Upon request, we provide carbon-neutral shipping options through our logistics partners (e.g., Swiss Post, GLS).

How is returns processing handled?

Returns are inspected, documented, and processed according to your instructions – e.g., restocked, repacked, or properly disposed of.

What does the onboarding process look like?

After you contact us, we analyze your business, set up the necessary interfaces, and begin with a test shipment to verify all processes.

Where is your warehouse located?

Our warehouse is in St. Margrethen SG, right at the Swiss border – perfect for fast national and international deliveries.

What kind of packaging do you use?

We use sustainable, certified materials. Custom or branded packaging and gift wrapping are available upon request.